Environmental Sciences/Pest Control

Environmental Sciences/Pest Control

CHANGING TIMES

In a industry sector facing a significant range challenges, participants need to understand how to both maintain their customer base where loyally often translates to profitable business, as well as have the ability to access new markets, to grow the business.

Practitioners in the Professional Pest Control and Environmental management sectors need to move with the times

ISSUES IN THE MARKET

  • There is a need to further professionalise the customer face of the industry.
  • Adapt to a reducing number of actives being available in the market.
  • Address environmental concerns related to chemical use by ensuring the right partnership between actives, application techniques and target pest.
  • Evolve improved waste management and disposal through best practice and novel packaging initiative's.
  • Education of the customer will be critical in justifying treatment protocols.
  • Management of an educated consumer who has increasing access to information.
  • Who is your customer, the one paying your bill or the one paying his bill?- who is influencing the decision to commission work?
  • More effective monitoring and record keeping, to treat against thresholds.

    • Just some other issues in the market.

    WE ARE HERE TO HELP

    Whether you are a sole trader or a multi-million pound business never has there been a more important time to understand your customer. If you operate in a consumer, business to business or local authority sector, you still have a customer to satisfy.
    Customer retention will be key to profitable business performance.
    Independent Business Resource Ltd, is well placed to help your business get to grips with the issues.

    Whether as a Manufacturer or distributor wanting to understand the Technicians views or a Technician wanting to get an independent assessment of your customers, there will be a methodology to suit all budgets and each scenario.

    A manufacturer wanting to gain insight into its distributors, you might find a case study from the AgroChemical sector of interest: Chemical Distribution

    Discussion groups / Focus groups are an excellent vehicle for an informal discussion around a given topic or topics. IBR-Ltd has been successful in running a number of multi-country studies involving this technique with Technicians.

    FURTHER DETAILS

    Please contact ROGER PRATCHETT via Contact us

    Industry news

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    • European farmer attitudes to renewables

      An in-depth annual survey of European farmers has indicated much greater interest and optimism for crops grown for renewable energy among German farmers, compared to their counterparts in the Great Britain

    • New Project Manager for Independent Business Resource Limited (IBR-Ltd)

      “We are delighted that Marsha is joining us at a time of company expansion. Her new role as a Project Manager will involve a range of tasks from market research studies, administration of Kleffmann business, as well as new business generation. This is an important appointment as we expand our business, not only with Kleffmann panels, but also other market research initiatives. David Dower remains our lead on market research, but Marsha’s skills will complement those of the team and provide a further experienced resource to cope with the increase in commissions,” says Roger Pratchett, Director of IBR-Ltd.

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    Surveys

    • The Directors of IBR have more than 20 years experience of ad hoc research, both client side and supply side.
      We engage with clients to listen, learn, and apply the correct approaches to deliver against your research objectives.

    • More about Surveys